A Retail Usecase using X12

1. The Seller expects the buyer/customer to sent a Request for Quotation (840) for the product.

a. Send the Functional Acknowledgement (997) (optional)

2. The seller replies with a Response to Request for Quotation (843), providing prices and shipping details for the item(s) requested.

Alternatively, user can also send the Inventory Inquiry/Advice (846) instead of the above 2 steps

a. Send the Functional Acknowledgement (997) (optional)

3. Upon the satisfaction of response, the buyer/customer sends a Purchase Order (850)

a. Send the Functional Acknowledgement (997) (optional)

4. Also, receives either a Purchase Order Acknowledgment (855)

a. Send the Functional Acknowledgement (997) (optional)

Optionally,

5. Buyer/Customer sends Purchase Order Change Request (860) - Seller Initiated message in response.

a. Send the Functional Acknowledgement (997) (optional)

6. Seller initiates a Purchase Order Change Acknowledgment/Request (865)

a. Send the Functional Acknowledgement (997) (optional)

7. Once the goods are delivered, seller initiates the Invoice (810)

a. Send the Functional Acknowledgement (997) (optional)


8. Finally, there would be a Payment Order/Remittance Advice (820) from the buyer/customer to the seller.

a. Send the Functional Acknowledgement (997) (optional)